Terminality Driver app Privacy Policy

Privacy Policy

Last updated: January 26, 2026

This Privacy Policy describes how Terminality Driver (“the App”) collects, uses, and protects user information when used by drivers for pickup and delivery operations.


1. Information We Collect

1.1 Personal Information

The App requires user authentication (login). As part of this process, the App may process:

  • User identifier (e.g. username or email)

  • Driver-related account data provided by the backend system (Salesforce)

The App does not collect personal data beyond what is necessary for authentication and delivery-related functionality.


1.2 Camera Usage

The App uses the device camera solely for the purpose of:

  • Scanning and capturing delivery-related documents (e.g. proof of delivery, transport documents)

Images or scanned documents are:

  • Captured only on explicit user action

  • Transmitted securely to the backend system (Salesforce)

  • Not stored or accessed for any other purpose


1.3 Delivery Data

The App displays:

  • Pickup addresses

  • Delivery addresses

  • Shipment or task-related information

This data is retrieved from and synchronized with Salesforce, which acts as the backend system.


1.4 Analytics Data

The App uses Firebase Analytics to collect anonymized usage data, such as:

  • App usage frequency

  • Screen interactions

  • Crash and performance metrics

This data helps improve app stability and user experience and does not directly identify individual users.


2. How We Use Information

Information is used strictly to:

  • Authenticate users

  • Display pickup and delivery information

  • Capture and upload delivery documents

  • Synchronize data with Salesforce

  • Monitor app performance and improve reliability

The App does not use data for advertising or marketing purposes.


3. Data Sharing

User data may be shared only with the following services, strictly for app functionality:

  • Salesforce – for authentication, task management, and document storage

  • Google Firebase Analytics – for anonymized usage analytics

  • Google Play Services – for app distribution and core services

No personal data is sold or shared with third parties for commercial purposes.


4. Data Security

We take data protection seriously and apply reasonable technical measures to protect information during transmission and storage, including secure communication with backend services.

However, no method of electronic transmission or storage is completely secure.


5. Data Retention

  • Authentication and delivery-related data is retained according to business and legal requirements within Salesforce.

  • Analytics data retention follows Firebase’s default retention policies.


6. Children’s Privacy

The App is not intended for children under the age of 13 and does not knowingly collect personal information from children.


7. User Rights

Depending on applicable laws, users may have the right to:

  • Request access to their personal data

  • Request correction or deletion of their data

Requests can be made using the contact details below.


8. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.
Changes will be effective immediately upon posting.


9. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact:

📧 info@terminality.partners
🏢 Terminality, UAB